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KULSOOM KOUSAR

SENIOR QUALITY ASSURANCE ENGINEER

SUMMARY

Bugs cost businesses time and trust, I stop that.

With 9+ years in QA, I design and automate testing frameworks using Selenium, Appium, and Cypress to ensure flawless, cross-platform performance.

Skilled in CI/CD, eCommerce, and payment systems, I deliver reliable, QA-tested software on time, every time.

My focus is turning quality into a competitive advantage. In every project, I make sure technology works the way your business needs it to.

PROFESSIONAL EXPERIENCE

Website Testing - E-Woman world

  • Collaborated with developers and product managers in Agile sprints to review requirements, provide feedback, and validate fixes.
  • Reported and tracked defects using Jira, ensuring proper documentation, prioritization, and resolution.
  • Executed functional, integration, and regression testing to ensure app stability before release.
  • Performed API testing with Postman to validate backend functionality supporting mobile features.
  • Supported automation test script development for mobile workflows using frameworks such as Robot Framework / Appium.
  • Validated push notifications, in-app purchases, and app store builds during pre-release testing phases.

QA Automation Engineer - Freelance / Remote

  • Designed and implemented automation frameworks from scratch, improving test coverage and reducing manual effort.
  • Conducted unit, integration, and functional testing, ensuring high-quality software releases.
  • Collaborated with development and product teams to align testing with business requirements.
  • Managed and mentored QA team members, fostering a high-performance, Agile-driven environment.
  • Integrated automated tests into CI/CD pipelines, increasing efficiency and early defect detection.
  • Delivered comprehensive test reports, highlighting progress, risks, and recommendations to stakeholders.
  • Hands-on experience with mobile testing, bug fixing, reporting, and ticketing systems.

QA Engineer - SpeechLab.ai

  • Built and executed detailed manual test cases and test reports to ensure product quality.
  • Utilized TestRail and Jira for organizing, managing, and tracking test cases efficiently.
  • Worked within an Agile team on weekly sprints, collaborating closely with developers and product managers.
  • Conducted exploratory testing to uncover potential issues and expand test coverage.
  • Managed and organized tickets effectively in JIRA and Notion, ensuring smooth task flow and timely resolutions.
  • Performed cross-browser testing, setting up test environments and recommending online platforms.
  • Contributed to the documentation process, creating and maintaining clear technical and test documentation.
  • Began developing and executing automated test scripts using Python-based QA frameworks.
  • Collaborated on regression testing and release validation, ensuring stability and performance before deployment.

IT projects QA - Operr Technologies

  • Designed and executed functional and integration testing using Robot Framework to validate system workflows.
  • Gained hands-on experience in API automation testing with Postman, creating and executing automated test collections.
  • Translated business requirements and functional designs into detailed system and integration test scripts.
  • Conducted extensive testing of online platforms and mobile applications, ensuring seamless performance.
  • Created and executed bug reports and test cases, collaborating with development teams to track and resolve defects.

QA Tester (iOS & Android Apps) – Version Zero Limited

  • Performed manual and exploratory testing on iOS and Android applications to ensure functionality, usability, and performance.
  • Designed, executed, and maintained test cases, test scenarios, and test reports aligned with business requirements.
  • Conducted cross-device and cross-browser testing to validate app performance across multiple screen sizes and OS versions.

SKILLS

Manual Testing

Automated Testing

Software QA

API Testing

Database Testing

Framework Design & Development

Test Planning & Execution

Bug Tracking & Defect Management

QA Project Management

Agile/Scrum Methodologies

Test Automation Framework

TOOLS & CRM

Selenium WebDriver
Appium
Protractor
Cypress
Katalon Studio
TestComplete
Ranorex
Telerik TestStudio
LoadRunner
JMeter
CI/CD Integrations

OTHER TOOLS

Python
Java
JavaScript
SQL
Excel
Tableau
Power BI
ClickUp
Jira
Asana
Microsoft Teams

EDUCATION

University of the Management and Sciences (UMT)

Master's in CS (Computer Science)

October 2017 - September 2019

Key Study Areas:

  • Object Oriented Programming
  • Data Structures and Analysis
  • Software Engineering
  • Databases
  • Web Programming

M.A.O College

Masters in English Lit (English Literature)

January 2014 - March 2016

Key Study Areas:

  • English Literature
  • Short Stories
  • American History

CERTIFICATION

IELTS Proficiency Exam

General (2020), Academic (2023)

Duolingo Proficiency Exam

English 6

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